Fractional Chief of Staff

Operational support for fractional executives

Problem

You’re juggling too much, and critical work is slipping through the cracks.

Solutions

  • Operations

    Manage your inbox and follow-up

    Control your calendar and protect deep work

    Track tasks and keep priorities moving

    Summarize key updates and reports

    Maintain clean, functional tools

  • Clients

    Manage timelines, prep updates, and track what’s due

    Write job posts, source candidates, and handle interview logistics

    Kick off new work with clean onboarding and clear next steps

    Draft outreach, send follow-ups, and maintain your CRM

    Spot gaps in how you deliver and tighten the process

  • Systems

    Design workflows and automations

    Build simple dashboards to track the right data

    Create templates and repeatable docs

    Organize your ops for scale or support

    Get more out of the tools you already use

Let's Begin

Results

  • Problem
    Projects, communications, and invoice workflows were falling behind; no live metric tracking

    Approach

    • Managed project tasks: branded asset requests, campaign timelines, and approval routing

    • Handled email operations: subscriber lists, segmentation, and automated drip sends

    • Configured HubSpot: pipelines for leads, workflows for follow-ups, and centralized contact data

    • Built live dashboards tracking open rates, conversion metrics, and campaign ROI

    • Compiled weekly reports and shared them with leadership every Monday

    Impact

    • Campaigns shipped faster, with less back-and-forth

    • Weekly visibility gave execs what they needed—no extra meetings

    • CMO was able to hand off day-to-day tracking and focus on creative strategy

  • Problem
    Sales pipeline was scattered; no single source of truth or reliable follow-up process

    Approach

    • Cleaned CRM, created consistent stages, and reassigned deal ownership

    • Set up lead tracking tools and sales review templates

    • Drafted follow-up copy, scheduled reminders, and tracked sales activity

    • Created dashboards showing pipeline progress, outreach activity, and deal notes

    • Standardized prep for client updates and sales syncs

    Impact

    • CRO stopped managing leads in spreadsheets

    • Pipeline became easier to explain, track, and grow

    • Follow-ups stopped falling through the cracks

  • Problem
    Hiring logistics, onboarding, and client updates were taking too much time to manage solo

    Approach

    • Built a tracker for open roles, candidates, and client feedback

    • Drafted job descriptions, coordinated interviews, and organized notes

    • Created a repeatable onboarding process with checklists and templates

    • Documented key client processes and shared updates weekly

    • Helped keep internal ops organized while hiring moved forward

    Impact

    • Hiring processes ran smoothly without constant oversight

    • Onboarding felt consistent across clients

    • CHRO could stay focused on high-level advising instead of task-switching all day

About

Hi, I’m Ryan.

I started in sales and recruiting, then moved into operations by doing what needed to get done—solving problems, keeping work on track, and stepping in wherever things got stuck.

Now I work with fractional executives who want real support behind the scenes. I handle projects, systems, admin, and follow-through—so they can focus on client work, not logistics.

If we work together, you’ll get steady, reliable execution without the need for hand-holding.