Christine Porath, author of Mastering Civility: A Manifesto for the Workplace shares a great tip to not only show appreciation to employees and co-workers but also eliminate awkwardness from those uncomfortable moments in the elevator and break-room encounters.
The idea is, if you’re within 10 feet of someone, make eye contact and smile. And, if you’re within 5 feet, say hello.
People want to feel valued and appreciated. But it’s sometimes difficult to know what that looks like in day-to-day work life. Remember, it’s the small things like listening and paying attention that matter. And the 10/5 rule is a simple tactic, but it might be the thing that starts driving engagement again.