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No. 699 / Problem-based leadership

Include people in your problems, not just your solutions. Not only because it helps you get to where you want to go, quicker but also because it empowers people. And an empowered workforce fosters a thriving workplace.

So, what if instead of telling them you need this thing done by Friday, you gave them the facts and asked: “how can we improve this process and make the biggest impact?”

Encourage them, show them you care, and provide feedback—then prove you trust them by getting out of their way and letting them work. That’s when communication improves, culture is cultivated, and innovation occurs.