Chief of Staff

Your right-hand for projects, processes, and smooth operations

Problem

You’re juggling too much, and critical work is slipping through the cracks.

Solutions

  • Administration

    Inbox management: sort messages from clients, partners, and team, highlight action items

    Calendar management: schedule client visits, strategy sessions, and block planning time

    Meeting facilitation: lead check-ins, record decisions, and assign next steps

    Task coordination: issue daily work orders, follow up on completion, and keep roles clear

    Data summaries: collate job performance, revenue, and cost figures into concise reports

  • Initiatives

    Project oversight: guide product launches, service rollouts, and client campaigns end-to-end

    Full-cycle recruiting: define roles, source candidates, run interviews, and onboard new team members

    AI implementation: deploy automation for inquiries, quotes, and scheduling

    Vendor management: negotiate material, equipment, and service agreements

    Process rollout: launch standard job sheets, safety checks, and team routines

  • Operations

    Workflow mapping: chart every step from estimate through invoice

    Dashboard creation: build live views of budgets, hours, and resource use

    Performance analysis: review costs, customer feedback, and trends to refine work

    Tool setup: configure project management, scheduling, and reporting software

    Team support: onboard new hires and provide real-time guidance

Let's Begin

Results

  • Client
    Founder-led, 15-person software startup

    Problem
    No formal process for setting goals, collecting project requests or keeping stakeholders in sync

    Approach

    • Defined three company objectives and tracked key results on a shared dashboard

    • Rolled out a one-page project intake form feeding directly into a prioritized backlog

    • Mapped roles and responsibilities with a RACI matrix for every critical task

    • Published a concise weekly status digest for investors and advisors

    • Managed day-to-day admin: inbox, calendar, travel bookings and executive emails

    Impact

    • Roadmap delivered on schedule without extra headcount

    • Weekly update read by all 50+ stakeholders without follow-up reminders

    • Founder freed up 10 hours per week from admin tasks to focus on product

  • Client
    High-growth professional services firm

    Problem
    Key positions remained open for months, delaying client work and stretching existing staff

    Approach

    • Created a five-step hiring playbook with clear timelines and handoffs

    • Ran targeted outreach campaigns yielding 25 qualified prospects per role

    • Scheduled interviews within 72 hours of application and shared feedback within one day

    • Conducted onboarding kickoffs to hand recruits off smoothly to their teams

    Impact

    • Eight roles filled without adding HR headcount

    • Average time-to-fill stabilized at 30 days per position

    • Hiring manager satisfaction improved to a 4.2 out of 5 rating

  • Client
    CEO of a 15-person tech startup

    Problem
    Founder spent over half their week on admin, meetings and logistics, leaving little time for strategy

    Approach

    • Managed inbox and calendar: prioritized key emails, scheduled board calls and blocked deep-work time

    • Facilitated all internal and external meetings: set agendas, recorded decisions and tracked follow-ups

    • Coordinated travel and events: booking, itineraries and expense tracking

    • Captured every task in a live tracker, sent daily summaries and nudged team members on deadlines

    Impact

    • Founder recovered 12 hours per week for product and fundraising focus

    • Two major initiatives—platform MVP and seed-round deck—completed on the original timeline

  • Client
    Fractional CMO

    Problem
    Projects, communications and invoice workflows were slipping through the cracks; no live metric tracking

    Approach

    • Managed project tasks: branded asset requests, campaign timelines and approval routing

    • Handled email operations: subscriber lists, segmentation and automated drip sends

    • Configured HubSpot: pipelines for leads, workflows for follow-ups and centralized contact data

    • Built live dashboards tracking open rates, conversion metrics and campaign ROI

    • Compiled weekly reports and shared them with leadership every Monday

    Impact

    • Invoice processing turned around in two business days instead of one week

    • Campaign launches moved from ideas to go-live in under five days

    • Leadership gained clear visibility into marketing performance without chasing updates

  • Client
    Owner of a large residential and commercial landscaping firm

    Problem
    Daily priorities were unclear, materials arrived late and client inquiries piled up each week

    Approach

    • Built a shared priority board listing every site, task and material need

    • Introduced a Kanban workflow so crews pull ready tasks and move cards as they finish

    • Integrated supplier delivery schedules into the board for automated alerts

    • Sent a standardized afternoon site report highlighting progress, next steps and open issues

    Impact

    • Owner reclaimed roughly 8 hours per week for sales and planning

    • Client inquiries dropped from 50 to under 10 per month

    • Crews billed a consistent 40 hours each week

Contact

rdecker44@gmail.com
(455) 592-9003

Utah

About

Hi, I’m Ryan.

I got my start in sales and recruiting. I spent years matching people to roles, guiding every step from first call to signed offer. I saw how one missed email or sloppy handoff could stall a hire and slow a team. So I started fixing the gaps. That pulled me into operations.

Now I work as a fractional chief of staff to founders and execs. Some weeks it’s hiring. Other times it's planning, investor decks, product sprints, or getting a scattered team moving in sync. I help turn goals into clear steps, assign names and dates, and build simple systems that keep things moving. Every Friday, I send a short update on what's happened, what’s stuck, and what’s next.

I keep inboxes under control, calendars protected, and meetings useful. I write playbooks, tune tools, and follow through until things are done.

I live in Lehi, Utah with my wife and two kids.

I love chess. It sharpens my mind, but more than that, it’s a reminder that progress comes from strategy, pattern recognition, and steady pressure. The process matters. One move at a time. That mindset shows up in my work.

If we work together, you’ll get fewer bottlenecks, better flow, and more space to lead.